Clients to provide exceptional customer experience in their business spaces. Servecent
Trusted by the world's best
Customer Service Solutions
Solutions to enable Businesses provide exceptional customer service
Location based Saas to connect Customers with Businesses
Post Sale Support
Customer connect securily with businesses for help with product while maintaining their privacy.
Restaurant Orders & Service Management
Manage wait queues, guest orders and service in Restaurants with central dashboard to maintain service excellence.
Product Warranties & Service
Companies can now manage post sale journey, product warranties and communication with consumers regarding their products.
Guest Feedback and Service in Hotels
Enable Guests to provide feedback on facility and service anonymously to Senior Management
Servecent TM
ServecentTM platform is your partner in ensuring you remain ready and equipped to excel.
In the rapidly evolving landscape of modern business, the ability to respond swiftly and adjust to client needs is essential.
This is a communication platform designed to enable immediate interactions among clients, frontline employees, and senior management within your organisation. This groundbreaking platform goes beyond a mere mobile application; it embodies a combination of advanced technologies.
AI Powered Communication
Effective communication with customers is essential, particularly in situations where on-site support staff may be limited. We facilitate a chat feature that connects customers with remote support executives while ensuring the utmost privacy. Importantly, we do not collect personal information such as phone numbers or email addresses for simple inquiries.
Additionally, our AI algorithm can manage initial communications and offer technical assistance, enhancing the efficiency of customer support teams.
Our system supports real-time chat between customers and service representatives, whether on-site or remote. It also allows businesses to record interactions and conduct quality assessments. This capability enables senior management to swiftly address customer inquiries and convert them into immediate sales opportunities.
Hardware
A hardware device that facilitates communication between customers and the Business. This device is offered in various models, each specifically engineered to prioritize the privacy and security of customers. Customers are not required to provide their phone number or email address to initiate conversations.
19k+ Satisfied clients
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